Contact
Tell us where the comparison stopped helping.
A useful report includes the comparison unit, enabled ignore options, browser, expected grouping, and the step that failed—without sending private draft text.
Email MallowDesk
gensio.support@gmail.comThis inbox is shared with Gensio. Keep “Mallow Diff” in the subject so the report reaches the right product.
What to include
- The selected line, word, or character comparison mode.
- Which ignore options and result layout were active.
- Approximate line count and file type, without the private text.
- Your browser, device, operating system, zoom, and accessibility settings.
Do not email private drafts, source code, credentials, customer data, payment details, or confidential documents. The application has no account and support will never ask for a password.